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Effective Date: 31 December 2023
Last Updated: 28 January 2025

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At Red On Sports, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

Red On Group Limited (referred to as "Red On Sports", "we," "us," or "our") is the data controller for the personal data you provide to us.
We are registered in England and Wales under company number 13552080 with our registered office at:

33a Cherry Orton Road, Peterborough, PE2 5EQ, United Kingdom

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If you have questions about this Privacy Policy, please contact us at:

• Email: info@redonsports.com

What Personal Data We Collect

We may collect the following types of personal data:

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Registration Data

• Name and surname
• Date of birth and age
• Gender
• Email address
• Phone number
• Postal address
• Nationality
• Team or club affiliation (if applicable)

Event Participation Data

We may also collect the following data related to your participation in our events:

• Merchandise preferences (e.g., T-shirt size).
• Participant number
• Results, rankings, and other performance data
• Dietary restrictions or allergies for catered events.
• Accommodation or travel preferences.
• Previous participation history with our events.
• Feedback or survey responses to improve future events.
• Event Check-In Data including time and location stamps to track participation at key stages of the event.
• Family or Dependant Information (if you are attending the event with guests)
• Parental or Guardian Information

Health and Safety Data

To ensure your safety and meet event requirements, we may collect:

• Health information such as medical conditions, allergies, or injuries.
• Emergency contact details.
• Relevant fitness certifications or disclaimers for participation.
• Accessibility information (if provided for special accommodations)

Security and Access Data

For event safety and security, we may collect:

• Identity verification data (e.g., government-issued IDs).
• Vehicle registration details for parking.
• RFID or NFC-enabled wristband/device IDs.

Geolocation Data

If you use our event app or participate in GPS-tracked events, we may collect real-time geolocation data to monitor your progress during the event or ensure your safety.

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‍Technical and Usage Data

• IP address
• Browser type and version
• Device information
• Location data
• Website and app usage information (see our Cookie Policy for more details)

Other Information

• Feedback or survey responses
• Communication history with us
• Marketing Preferences

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How We Use Your Data

We process your personal data for the following purposes:

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1. Contractual Obligations

To fulfil our obligations to you when you register for and participate in our events, including:

• Managing event registrations
• Processing payments
• Providing customer support and event-related updates
• Publishing results and rankings on our website or other platforms

2. Legitimate Interests

To improve our services and enhance your experience, including:

• Promoting future events
• Communicating information about upcoming events and activities that may interest you
• Analysing event data to improve our operations and marketing strategies
• Ensuring event safety and security

3. Legal Obligations

To comply with applicable laws, such as:

• Responding to law enforcement or regulatory requests
• Maintaining appropriate records for tax and audit purposes

4. Consent-Based Processing

Where you have provided explicit consent, we may:

• Share your data with event partners and sponsors to provide you with tailored offers or information
• Process health-related data to accommodate accessibility or dietary requirements

You can withdraw your consent at any time by contacting us at info@redonsports.com.

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How Long We Keep Your Data

We will retain your personal data only for as long as necessary to:

• Provide the services you have requested
• Meet the purposes outlined in this Privacy Policy
• Comply with legal and regulatory obligations

Retention Periods:

• Registration Data: Retained indefinitely after the event unless you opt out.
• Health Data: Retained only for the duration of the event and deleted thereafter.

When no longer required, your data will be securely deleted.

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Who We Share Your Data With

We may share your data with the following third parties:

• Event Partners and Sponsors: To provide event services or promotional offers (with your consent).
• Service Providers: External vendors who assist with event management, registration, timing, marketing, and IT infrastructure.
• Authorities: Where required by law for safety, legal, or medical reasons.
• Successors: In the event of a business sale, merger, or reorganisation.

Some service providers may process your data outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses.

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Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to certain legal restrictions.
• Restriction: Request a limitation on processing your data.
• Data Portability: Request the transfer of your data to another organisation.
• Objection: Object to the processing of your data, especially for marketing purposes.

To exercise these rights, please contact us at info@redonsports.com with your name, event details, and proof of identity (if required).

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Cookies and Website Data

Our website uses cookies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

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Security Measures

We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

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Complaints

If you have concerns about how we handle your data, you can contact us at:

• Email: info@redonsports.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Phone: 0303 123 1113

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

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If you have any questions or require further assistance, please contact us at info@redonsports.com.

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